Last updated December 9, 2020
Information We Collect
The information we collect depends on how you interact with us, the Services you use, and the choices you make.
We collect information about you from different sources and in various ways when you use our Services, including information you provide directly, information collected automatically, third-party data sources, and information we infer or generate from other data.
The following are examples of the personal information we collect:
|Activity||Examples of Personal Information Collected|
|Registering on our website||Name and e-mail address|
|Purchasing on our website||Name, credit card number, billing address, shipping address, and telephone number|
|Green Points||Name, telephone number, mailing address, and e-mail address|
|Sweepstakes and contests||Name, e-mail address, and social media presence|
|Product Availability Notifications||Name and e-mail address|
When you use the Services, we automatically collect information about you, for example:
- Usage data. We automatically log your activity on our Services, including pages you have viewed and actions you take on the Services and the URL of the website from which you came to our sites.
- Identifiers and device information. When you visit our Services, our servers automatically collect certain technical information about your device including your Internet protocol address and information about your device, including device identifiers (such as MAC address), your browser type, language and identifying information, your operating system and application version, device types, device model and manufacturer, and your device operating system type and version. As further described in the Cookies and Similar Technologies section below, our Services store and retrieve cookie identifiers, mobile IDs, and other data.
- Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our apps or online services.
In addition, we may use the following technologies to automatically collect information about your activities on our websites.
- Flash Cookies.
- Web beacons, clear pixels, or pixel tags.
- Web server logs.
- Geo-location technologies.
Your Sharing of Your Information
The OneTwoTreez Services may allow you to connect and share your actions, comments, content, profile, and information publicly or with other people. Depending on what domain your account is on and what type of account you have created, you may be able to control some of the categories of personal information shared via your profile from the account settings menu on the Site. Please be mindful of your own privacy needs as you choose who to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others.
How OneTwoTreez Uses Your Information
We use the information we collect for purposes described in this Notice or otherwise disclosed to you. For example, OneTwoTreez generally uses your information to:
|Purposes of Use||Categories of Personal Data|
|Product and Service Delivery. To provide and deliver our Services, including creating accounts on, securing, troubleshooting, improving, and personalizing those Services.||Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Business Operations. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, and detecting and protecting against fraudulent or illegal activity.||Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Product and Service Improvement, Development, and Research. To improve our Services, develop new products or features, and conduct research.||Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Services.||Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Customer Support. To provide customer support and respond to your questions.||Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Communications. To send you information about your use of the Services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.||Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data.|
|Marketing. To communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other information about our products and those of our selected partners (see the Information Choices section of this Notice for how to change your preferences for promotional communications).||Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data, inferences|
|Advertising. To display advertising to you (see the Cookies and Similar Technologies section of this Notice for information about personalized advertising and your advertising choices).||Contact information, demographic data, content and files, identifiers and device information, geolocation data, usage data, inferences|
In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, and personalized experience.
We may also use your information to verify your geographic location. We may use your geographic location data to personalize our Service, to recommend content, determine whether the information you have requested is available in your location, or to determine whether Service offerings are available in your location. If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, OneTwoTreez may use it for any business purpose.
How We Protect Your Information
The file containing your personal information is maintained on our servers or those of our service providers and is accessible by our authorized employees, agents and mandatories who require access in order to perform their job functions. We realize that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
You have the following choices with how your information is used:
|Your Options||What you need to do|
|Updating or Correcting the Personal Information Relating to Your Account||You can update or correct your name, e-mail address,, and other preferences of your account by contacting us at [email protected]|
|Receiving newsletters and promotional e-mails||You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive.|
|Remove content from user review||You can remove content that you posted on a OneTwoTreez public space, such as part of a Ratings & Review, by e-mailing details to [email protected] Note that we will endeavor to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet. For example, historical copies, or “caches,” may remain.|
You may also withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. However, if you withdraw your consent to certain uses or disclosures of your personal information, we may no longer be able to provide certain of our products or services.
Retention of Information
We retain information for as long as necessary to provide the Services you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
Changes To This Policy
From time to time, we may revise this Notice to reflect changes in our Services, how we use information, or applicable law. To help you stay current of any changes, we note the date the Privacy Notice was last updated above. If we make material changes to the Notice, we will provide notice or obtain consent regarding such changes as may be required by law.
Last updated December 9, 2020
Eligibility and Accounts
You must be 19 years of age or older to use the Web Site and/or Services within Canada.
You may delete your OneTwoTreez Account at any time, for any reason, by sending an email to [email protected] which includes your OneTwoTreez Account Username and your request to delete your account. You are responsible for maintaining the confidentiality of your OneTwoTreez Account login information and are fully responsible for all activities that occur under your OneTwoTreez Account. You agree to immediately notify OneTwoTreez of any unauthorized use, or suspected unauthorized use, of your OneTwoTreez Account or any other breach of security. OneTwoTreez cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
The products displayed on the Web Site can be ordered and delivered only within Canada. All prices displayed on OneTwoTreez.com are quoted in Canadian Dollars and are valid and effective only in Canada. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by OneTwoTreez.
All material and information presented by OneTwoTreez is intended to be used for personal educational or informational purposes only. The statements made about products by the manufacturers have not been evaluated by Health Canada or any other government agency and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure, mitigate or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. Use of the Web Site is not meant to serve as a substitute for professional medical advice. OneTwoTreez does not give or intend to give any answers to medical related questions and these Web Site do not replace any medical professional or medical resource. OneTwoTreez does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Web Site.
Given the popularity of our products, and except where prohibited by law, OneTwoTreez may limit the number available for purchase, so that as many customers as possible may enjoy our product(s).
While OneTwoTreez has tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate.
“User Content” means any and all information and content that a user submits to, or uses with, the Web Site or Services, including without limitation, content in the user’s profile, user reviews and/or postings. You acknowledge and agree that OneTwoTreez is not responsible for any User Content, including its accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. OneTwoTreez does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Content.
OneTwoTreez provides the Web Site and all other applications and services on the Web Site as a forum only. OneTwoTreez is not liable for any statements, representations, or Content provided by its users in any public forum on the Web Site, including without limitation through the Community. Any Content, if displayed, is displayed for entertainment and informational purposes only. More generally, Content posted via or on the Web Sites is not controlled by OneTwoTreez. OneTwoTreez cannot guarantee the accuracy, integrity or quality of such Content. You understand that by using the forum/reviews, you may be exposed to Content that may be offensive, indecent or objectionable and OneTwoTreez shall not be liable for any such Content and that the risk of harm or damage from the foregoing rests entirely with you. Under no circumstances will OneTwoTreez be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Web Site.
You agree not to circumvent, disable or otherwise interfere with security-related features of the Web Site or features that prevent or restrict use of any Content or enforce limitations on use of the Web Site or the Content therein. You may not interfere with or disrupt the Web Site, or servers or networks connected to the Web Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Web Site, including by using any device, software or routine to bypass robot exclusion headers. OneTwoTreez reserves all rights not expressly granted in and to the Content.
You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that makes you or any third-party personally identifiable. You hereby represent and warrant that your User Content does not violate the Acceptable Use Policy (defined below). You may not state or imply that your User Content is in any way provided, sponsored, or endorsed by OneTwoTreez. OneTwoTreez does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Content. Because you alone are responsible for your User Content (and not OneTwoTreez), you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy or other applicable laws.
You hereby grant, and you represent and warrant that you have the right to grant, to OneTwoTreez an irrevocable, nonexclusive, royalty-free and fully-paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content, and to grant sublicenses of the foregoing, solely for the purposes of including your User Content in the Web Site and Services. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
If you provide OneTwoTreez any feedback or suggestions regarding the Web Site or Services (“Feedback”), you hereby assign to OneTwoTreez all rights in the Feedback and agree that OneTwoTreez shall have the right to use such Feedback and related information in any manner it deems appropriate. OneTwoTreez will treat any Feedback you provide to OneTwoTreez as non-confidential and non-proprietary. You agree that you will not submit to OneTwoTreez any information or ideas that you consider to be confidential or proprietary.
Acceptable Use Policy
By submitting Content to OneTwoTreez and participating in the Community, you represent and warrant that:
- You understand you are participating in a public forum and that your Content and other personal information will be available to all other users of the Web Site;
- You understand that your Content may be utilized and distributed by OneTwoTreez in its marketing materials, including but not limited to, OneTwoTreez.com, OneTwoTreez emails and social channels;
- You shall comply with any relevant legal guidelines regarding the use of Endorsements and Testimonials in Advertising. Without limiting the generality of the foregoing, this means that if you received compensation in any form (including free product) or any other incentive (such as an entry in a contest or a coupon) in exchange for providing content for posting content on OneTwoTreez’s Web site (including but not limited to product reviews, Q&A, photographs, and social channels), then this must be disclosed in such post. All disclosures must be made clearly and conspicuously;
- All “moral rights” and other non-assignable rights that you may have in such Content have been voluntarily waived by you in favour of OneTwoTreez and its successors and assigns and you do not require that any personal information be used in connection with the Content that you submit, or any derivative works of or upgrades or updates thereto;
- All Content that you post is accurate;
You also represent and warrant that any Content you submit:
- Is not false, inaccurate or misleading;
- Does not elicit or provide medical advice;
- Does not infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any person or entity;
- Does not violate any obligations you may have with respect to such Content under any law or under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- Does not violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
- Is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, trolling, bullying, libelous, vulgar, obscene, invasive of another’s privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual, partnership, corporation or other person;
- Is relevant to the product being rated and reviewed or about which a question or answer is submitted;
- Does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
- Is not a form of phishing and does not contain unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” commercial electronic messages or any other form of solicitation; and
- Does not contain any computer viruses, worms or other potentially damaging computer programs or files; and
- Does not impersonate any person or entity, including, without limitation, any OneTwoTreez official, forum leader, guide or host, or falsely states or otherwise misrepresents your affiliation with a person or entity.
You must have a valid account and email address to leave a review on OneTwoTreez. Prior to posting a review, you will need to verify your email address associated with your OneTwoTreez account. You agree not to post reviews on the Web Site, Services, or any of OneTwoTreez’s social media pages or channels that are not based upon your personal experience or are otherwise designed for any purpose other than providing other users on the Web Site with an accurate description of your personal experience. Reviews based on secondhand, non-personal experience are not allowed. In addition to the other restrictions contained in the Acceptable Use Policy, reviews posted on the Web Site, Services, or any of OneTwoTreez’s social media pages or channels must not: (a) be written exclusively in capital letters; (b) be plagiarized; (c) contain spam, advertisements, and/or links to external websites; (d) contain disparaging information about any Dispensary employees or any other person, (e) contain overly detailed or sexual descriptions of an individual’s physical appearance, or lewd personal attacks against a specific individual or group of individuals affiliated with the Dispensary, (f) contain references to Dispensaries or competitors other than the product being reviewed, or (g) contain unrelated personal grievances. If you are an owner, volunteer, or employee of a Dispensary you may not post reviews about your Dispensary or products or about your competitors’ Dispensary or products. As an owner of a Dispensary, you are responsible for moderating and enforcing the Acceptable Use Policy on all reviews posted to your Dispensary page.
You agree to indemnify and hold OneTwoTreez (and its officials, employees, and ambassadors) harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonably attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Web Site or Services, (ii) your User Content, (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. OneTwoTreez reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of OneTwoTreez. OneTwoTreez will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
During use of the Web Site or Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third-party service providers, advertisers, or sponsors showing their goods and/or services through the Service. In particular, OneTwoTreez is not a party to any transaction that you may enter into with a third-party. Any such activity, and any terms, conditions, warranties, or representations associated with such activity, is solely between you and the applicable third-party. OneTwoTreez shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction, or promotion between you and any such third-party. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service.
Modification of Content
Reservation of Rights
Some jurisdictions may not allow the exclusion of implied or legal conditions, so some the following exclusions may not apply to you but shall apply to the maximum extent permitted by applicable law. ONETWOTREEZ IS PROVIDING THE WEB SITE, THEIR CONTENTS ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, LEGAL OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE WEB SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE WEB SITE OR AS PART OF THE COMMUNITY. TO THE FULLEST EXTENT PERMITTED BY LAW, ONETWOTREEZ DISCLAIMS ALL SUCH REPRESENTATIONS, WARRANTIES AND CONDITIONS, INCLUDING FOR EXAMPLE WARRANTIES OF TITLE, QUALITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. IN ADDITION, ONETWOTREEZ DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
ONETWOTREEZ WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEB SITE.
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Web Site, the compilation (meaning the collection, arrangement and assembly) of all content on the Web Site are the exclusive property of OneTwoTreez and protected by Canadian copyright and other intellectual property laws. All rights reserved. All software used on the Web Site is the property of OneTwoTreez or its software suppliers and is protected by Canadian copyright laws. Any other use of materials on the Web Site – including reproduction for purposes such as modification, distribution, republishing, transmission, display, performance, translation, production or communication to the public by telecommunication – without the prior written permission of OneTwoTreez is strictly prohibited.
We work hard making the content on our Web Site, so we’re protective of what happens to it. Unless you’re placing an order, engaging in Community, or shopping, you need permission from us to use our content elsewhere.